Funding your care
Clear costs, explained simply
Nobody should have to guess what care will cost. We will always give you a written quote before care starts, and an itemised invoice afterwards.
Call 07951 789995 or send an enquiry.
Private care
We'll give you a clear quote after your free assessment. You'll receive an itemised invoice every two weeks showing each visit.
Local authority funded care
If Shropshire Council or another local authority arranges your care, you don't pay us directly. You may be asked to contribute to the council following a financial assessment.
Direct payments and Individual Service Funds
We welcome clients using direct payments or Individual Service Funds to arrange their own care.
Good to know
The details families ask about
Bank holidays
Christmas Day, Boxing Day and New Year's Day are charged at double rate. Other bank holidays are charged at an enhanced rate.
Travel
Mileage for shopping trips or appointments is charged at 45p per mile.
Cancellations
For breaks of under three days in a week, there is no charge with more than 10 days' notice. For breaks of more than three days, there is no charge with more than four weeks' notice. Hospital admissions are charged for up to two weeks.
Paying your invoice
Please pay by bank transfer or standing order. Please never pay a carer directly.
If you would like to talk through costs before committing to anything, please call us. There is no charge for an assessment or a quote.
Ask us for a quote
Call for a free assessment and a written quote. No obligation, and no pressure to go ahead.